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Vehicle & Bodily Injury

See the medical story
behind the injury.

Vehicle and bodily injury claims can generate medical records across emergency care, imaging, specialists, therapy and ongoing treatment — often layered on top of an existing medical history.

Compex helps claims teams retrieve the records, identify additional treatment history and make complex medical information easier to understand, giving adjusters a clearer view of the medical picture surrounding the claim.

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From accident to treatment

Bring the medical history
into focus.

Understanding an injury claim often means looking beyond the first treatment following the incident.

Claims professionals may need to evaluate treatment following the accident, diagnoses and reported injuries, diagnostic imaging, specialist care, rehabilitation, prior treatment and pre-existing conditions, gaps or changes in care and ongoing medical expenses. Compex helps bring that information together.

Treatment post accident
Diagnoses & reported injuries
Diagnostic imaging
Specialist care
Rehabilitation & therapy
Prior & pre-existing conditions
Gaps or changes in care
Ongoing medical expenses
From request to insight

Get the information behind the claim.

Record Retrieval

Manage medical and other record retrieval across providers and jurisdictions to obtain the documentation needed to evaluate accident-related injuries and treatment.

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Medical Canvassing

Identify additional providers, prior treatment and other medical history that may provide important context — then move identified sources into record retrieval when appropriate.

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Social Media Canvassing

Add potentially relevant publicly available digital activity to the other records and evidence your team is evaluating.

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Asabell™

Make lengthy medical files easier to review and understand, including Case Summary with evidence citations back to supporting medical records.

Meet Asabell™ →
Built for bodily injury claims

Different accidents. Complex medical histories.

Compex supports medical record workflows across a range of vehicle and bodily injury matters, including:

Auto Accidents

Retrieve and organize medical information associated with injuries following passenger-vehicle collisions.

Commercial Vehicle Accidents

Support claims involving trucks, commercial fleets and other business-related vehicles.

Pedestrian & Bicycle Accidents

Obtain the medical documentation surrounding injuries involving pedestrians and cyclists.

ATV & Off-Road Accidents

Manage medical record retrieval across treatment resulting from recreational and off-road vehicle incidents.

Boating & Transportation Accidents

Support medical record needs arising from boating, public transportation and other transportation-related incidents.

Less administration around the record

Keep your adjusters focused
on the claim.

Bodily injury matters can involve emergency care, specialists, imaging facilities, therapy and years of prior medical history.

Compex manages record retrieval across those providers while giving claims teams visibility into request activity and secure access to completed information.

And because retrieval, canvassing and medical records intelligence can work together through Compex, your team can move from finding the information to understanding it without managing multiple disconnected workflows.

Part of your carrier workflow

Already working with Compex?

Compex supports insurance carriers across the country through established relationships, programs and service arrangements.

If Compex is already an approved or contracted partner for your organization, your claims team may already have access to record retrieval and related services.

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FAQs

Questions, answered.

Can Compex retrieve records from multiple medical providers?

Yes. Compex can coordinate record retrieval across multiple providers and treatment sources through a centralized workflow.

Can Compex retrieve diagnostic images?

Yes. Compex can retrieve X-rays and other diagnostic images in addition to medical and billing records.

What if we don't know all of the claimant's prior medical providers?

Medical Canvassing can help identify additional providers and treatment history that may warrant further review or record retrieval.

How can Asabell™ help with a bodily injury claim?

Asabell helps claims professionals make complex medical files easier to review and understand. Case Summary organizes medical information into an AI-assisted summary with evidence citations back to supporting medical records.

Get a clearer view of the medical history.

From retrieving records to understanding what's inside them, Compex helps claims teams get the information they need to evaluate vehicle and bodily injury claims.

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