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Medical Canvassing

Find the medical history
you don’t know about.

A medical record only tells you what happened at the providers you already know.

Compex Canvass™ helps identify additional treatment, providers and medical history that may give claims and legal teams a more complete picture.

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Look beyond the known record

See more of the
medical picture.

Prior treatment. Additional providers. Undisclosed facilities. Pharmacy history.

Medical Canvassing helps uncover potential sources of information that may not already be part of the claim or case file.

Compex combines targeted research, data sources and experienced review to identify potentially relevant treatment history and give your team a clearer place to look next.

Identify

Find potential providers and treatment locations associated with the subject.

Expand

Look beyond the providers already known to the claim or case.

Verify

Use multiple sources and research methods to help validate potential findings.

Report

Organize findings into a clear report your team can review and act on.

Choose the right canvass

Different questions require different searches.

Medical
Canvass

Identify potential hospitals, physicians, clinics, imaging facilities, rehabilitation providers and other treatment sources.

Pharmacy
Canvass

Search for potential pharmacy activity that may provide additional context around medications and treatment history.

Specialty
Canvass

Target specific provider types or areas of treatment based on the needs of the claim or case.

From search to next step

Turn findings into action.

A canvass is most valuable when the findings can move the work forward.

01

Request

Provide available identifying information and define the scope of the search.

02

Search

Compex conducts targeted research across relevant sources and geographic areas.

03

Review

Potential findings are evaluated and organized for your team.

04

Report

Receive a clear report outlining identified providers, facilities and other relevant findings.

05

Retrieve

When additional records are appropriate, Compex can help move identified providers directly into the record retrieval process.

Know where to look next

Find potential treatment before and after the event.

Depending on the scope of the search, Medical Canvassing can help identify:

Additional medical providers
Prior treatment history
Treatment before the date of loss
Treatment following the event
Pharmacy activity
Specialty providers
Potential gaps in known treatment
Other medical history that may warrant further review

The goal isn’t to make a determination for your team. It’s to help identify information that may deserve a closer look.

Designed with privacy in mind

Find the source before requesting the record.

Medical canvassing identifies potential treatment sources and related information. It does not automatically obtain protected health information.

When additional records are appropriate, Compex can help move directly from canvass findings into record retrieval.

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FAQs

Questions, answered.

What is medical canvassing?

Medical canvassing is a targeted search designed to identify potentially relevant providers, treatment locations and medical history that may not already be known to the claims or legal team.

What can a medical canvass help uncover?

Depending on the scope of the search, a canvass may identify additional providers, prior treatment, treatment before the date of loss, gaps in treatment or other medical history that could provide useful context.

Does a medical canvass obtain the actual medical records?

Not automatically. A canvass identifies potentially relevant sources and findings. Your team can then determine whether records should be requested through an appropriate authorization, subpoena or other permitted process. Compex can assist with subsequent record retrieval.

What is included in the canvass report?

Reports may include identified facilities, information learned during the search, areas canvassed, maps and relevant database findings.

Know where to look next.

Get a broader view of the medical history and identify the records that may help complete the picture.

Request a Canvass Get a Demo