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Medical records intelligence is here.

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Compex Technology

Technology built around
the medical record.

For more than 50 years, Compex has learned what it takes to move medical records through complex claims and legal workflows.

Today, we combine that expertise with automation, connected technology and medical records intelligence to make the entire process easier, from requesting and tracking records to understanding what's inside them.

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Technology across the record journey

From request to insight.
Connected by technology.

Compex technology works throughout the medical record workflow — helping reduce manual work, improve visibility and turn complex information into something more useful.

Claims and legal teams can request records through an intuitive client experience, track activity and access completed records electronically. Behind the scenes, technology and automation help manage the complex operational work required to keep retrieval moving.

And when the records arrive, Asabell™ brings intelligence to the medical record — helping teams move from obtaining information to understanding it.

Female auditor reviewing record activity on computer
The client portal

Everything around your request. In one place.

The Compex Client Portal gives claims and legal teams a centralized way to order, track and receive records. Designed around the work clients actually need to do, the portal helps reduce administrative effort while making it easier to see what's happening with every request.

Easier ordering

A streamlined experience helps users provide the information needed to initiate the request.

Clearer status

See the level of detail you need, from high-level progress and anticipated timing to detailed notes showing what’s happening throughout the retrieval process. AI-generated status summaries provide fast, up-to-date answers.

Centralized records

Access completed records and related information through one connected experience.

Management visibility

Reporting capabilities help organizations understand record activity across their workflows.

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Technology behind the retrieval

What you see is only part of the technology story.

Behind every record request is a complex operational workflow.
Compex uses technology and automation throughout that process to reduce repetitive manual work, route and manage activity, incorporate client preferences and support the jurisdiction-specific requirements involved in nationwide record retrieval.

The result is technology working behind the scenes to make the experience on the client side simpler and more consistent.

Medical records intelligence

Getting the records is
no longer enough.

The next challenge begins when the records arrive. Asabell™ brings intelligence to the medical record, helping claims and legal teams move from hundreds or thousands of pages to clearer, organized information they can review more efficiently.

With Case Summary, Asabell organizes medical information into an AI-assisted summary with evidence citations back to supporting medical records.

It's the next evolution of the Compex medical-record workflow: not just helping you get the information, but helping you understand it.

Meet Asabell™ →
Connected to the tools you already use

Technology should fit your workflow, not create another one.

Compex can connect record retrieval with supported claims and legal technology, helping reduce duplicate work and keep information moving between the systems your team already relies on.

Integration capabilities can help initiate requests within existing workflows, reduce duplicate data entry, track activity and keep record retrieval connected to the matter or claim.

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Automation + human expertise

Technology where it helps. People where they matter.

Medical record retrieval is too complex to solve with technology alone — and too repetitive to rely entirely on manual processes. Compex brings both together.

Technology

Helps manage volume, repetitive tasks, workflows and information.

People

Experienced teams handle the exceptions, judgment and client needs that require human expertise.

And because Compex has been navigating medical record retrieval since 1972, the technology is informed by decades of real-world knowledge about providers, jurisdictions, procedures and client requirements.

Security from the start

Sensitive information demands serious protection.

Medical and legal information requires technology designed with security, privacy and resilience in mind.

Compex maintains a formal security and privacy program with safeguards designed to protect sensitive information.

Explore Security & Compliance
Encryption
Access controls
Security monitoring
Business continuity
Built to keep evolving

Innovation that makes the work easier.

From improvements to the Client Portal and automation behind record retrieval to new medical records intelligence through Asabell™, Compex continues investing in technology that removes friction from the work surrounding the medical record.

Because innovation isn't about adding technology for technology's sake. It's about making the work easier.

See the technology behind Compex.

Discover how Compex combines decades of medical records expertise with modern technology and intelligence to simplify the work from request to insight.

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