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Medical records intelligence is here.

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Why Compex

Medical records are what we do.

Since 1972, Compex has focused on one of the most complex parts of claims and litigation: the medical record. That experience runs through everything we do today, from nationwide record retrieval and client service to the technology and intelligence we’re building for what comes next.

Because when the medical record matters, experience matters too.

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The Compex difference

Experience. Technology. People. Connected.

There isn’t one thing that makes Compex different. It’s the combination of deep records expertise, nationwide capabilities, purpose-built technology and experienced people working together throughout the medical record journey.

Medical records expertise

Deep knowledge of the providers, jurisdictions, requirements and countless exceptions that make record retrieval complex.

Nationwide scale

Capabilities designed to support record retrieval across all 50 states, from individual requests to enterprise programs.

Technology & intelligence

Technology that simplifies the retrieval workflow, improves visibility and now helps teams understand the medical record itself.

People who know the work

Experienced teams who understand the complexities behind the process and step in when technology alone isn’t enough.

50+ years of knowing what it takes

Record retrieval looks simple. Until it isn’t.

Navigating that complexity has given Compex a deep understanding of what it takes to keep records moving.

That experience informs our processes, our people and the technology we build, helping us solve problems before they become your team’s problems.

Learn About Compex →
Every provider operates differently.
Requirements vary by jurisdiction.
Records may live across multiple facilities.
Requests require follow-up.
Exceptions happen.
National scale. Built around your workflow.

One partner doesn’t have to mean one-size-fits-all.

Compex combines nationwide capabilities with the flexibility to support customer-specific workflows, preferences and service requirements. Whether supporting a law firm, carrier or TPA, Compex can adapt to the needs of the organization, from individual matters to high-volume enterprise programs.

That can include:

Customized workflows
Dedicated client support
Program-specific requirements
Reporting
Flexible billing arrangements
Technology integrations

The goal isn’t to make your organization work like Compex. It’s to make Compex work better for your organization.

Technology built from experience

We know the workflow behind the technology.

Compex technology is informed by a deep understanding of how medical records move through real-world claims and legal workflows.

We know where retrieval slows down. Where errors happen. Where clients need visibility. Where automation can remove repetitive work. And where experienced people still need to step in.

That knowledge shapes everything from the Compex Client Portal and workflow automation to integrations and medical records intelligence.

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From retrieval to intelligence

We don’t just retrieve medical records. We unlock the insights that matter.

Getting the record has always been at the heart of Compex. Now we’re extending that expertise into what happens after the record arrives.

Asabell™ brings intelligence to complex medical information, helping claims and legal teams move from pages of records to clearer, actionable insight. It’s a natural evolution of the medical records expertise Compex was built on.

Meet Asabell™
Automation where it helps. People where they matter.

Technology shouldn’t eliminate expertise. It should amplify it.

Some parts of the medical record workflow are ideal for automation. Others require experience, judgment, persistence and a human being who understands what needs to happen next. Compex brings both together.

Technology

Helps streamline repetitive work, manage information and create visibility.

People

Navigate exceptions, manage complexity and support clients when the workflow doesn’t follow the expected path.

Because the best experience shouldn’t force you to choose between technology and service.

Proven at scale

Built for the volume behind claims and litigation.

Compex combines nationwide capabilities, established processes, technology and experienced teams to support organizations managing medical records at scale.

50+
Years

Medical records expertise

50
States

Nationwide capabilities

5,000+
Law firms

Serving legal teams nationwide

350+
Insurance carriers

Supporting claims organizations across the country

Trust is part of the work

Sensitive information requires a
partner you can trust.

Compex handles medical, personal and legal information every day. Security, privacy and responsible data practices are built into our technology and operations, helping protect sensitive information throughout the medical record workflow.

HIPAA compliant SOC 2 Type II Encrypted data Secure data handling
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Experience you can trust. Technology built for what’s next.

See what deep medical records expertise can do for your workflow.

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