Social Media Canvassing

See what the case file
may not show you.

Publicly available social media and digital activity can provide additional context around a claim or case, from timelines and activities to reported limitations and other relevant information.

Compex Social Media Canvassing combines specialized technology with human review to identify, verify and organize potentially relevant digital information.

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Look beyond the traditional record

Add digital context to the picture.

Medical records and claim files tell part of the story. Publicly available online activity may provide another perspective.

Social Media Canvassing can help uncover information related to:

01

Pre- and Post-Loss Activity

Identify publicly available activity before and after an incident or date of loss.

02

Timelines & Events

Find posts, images or other information that may help establish context around relevant dates and events.

03

Reported Limitations

Identify activity that may provide additional context around reported injuries or limitations.

04

Witnesses & Connections

Surface publicly available relationships, connections or individuals that may warrant further review.

05

Background & Context

Find other publicly available information that may be relevant to the claim or case.

Technology + human intelligence

From digital search to clear findings.

Social media research requires more than a simple name search.

Compex combines specialized technology with experienced human review to locate and evaluate potentially relevant publicly available information while helping reduce false matches and preserve important context.

Search

Research publicly available social media and digital sources.

Review

Evaluate potential findings for relevance to the subject and scope.

Verify

Use available identifying information to help distinguish relevant findings from unrelated individuals or activity.

Organize

Compile findings into a structured Social Media Canvassing Report designed for efficient review.

Clear findings. Preserved context.

See what was found without digging through the noise.

Depending on the scope and findings, reports may include:

Relevant social profiles or accounts

Publicly available posts, photos and videos

Dates and source information

Screenshots and supporting links

Relevant connections or associations

Organized summaries of findings

The goal isn’t simply to collect more information. It’s to make potentially relevant information easier to evaluate.

Responsible digital research

How information is gathered matters.

Compex focuses Social Media Canvassing on publicly available information and organizes findings for professional review rather than making conclusions about the claim or case.

Findings should always be considered in context alongside medical records, claim information and other available evidence.

FAQs

Questions, answered.

What is Social Media Canvassing?

Social Media Canvassing is research into publicly available social media and digital activity that may provide additional context relevant to a claim or case.

What types of information can a search identify?

Depending on the scope and available information, research may identify posts, images, activities, relationships, events, timelines and other publicly available digital information.

Does a social media finding prove or disprove a claim?

No. Social media findings should be evaluated in context and alongside medical records, claim files and other available evidence.

See more of the story.

Add publicly available digital context to the information your team is already evaluating.