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Industry-Leading Technology

Compex deploys leading technologies in all aspects of its operations to drive speed, efficiency and transparency.

Intuitive Client Portal

Our modern, easy-to-use interface streamlines the process of placing and receiving orders as well as medical record insights, end-to-end:

  • Place orders and receive records in one place
  • Concise real-time status updates
  • Strict adherence to your preferences
  • On-demand management reports

NEXT Operating Platform

Our next-generation operating platform ensures consistent & reliable delivery across each workflow step:

  • Significant automation drives quality & consistency
  • Workflow management reduces fulfillment time
  • Strict preference management drives satisfaction
  • Smart system knows laws & procedures in 50 states

Connectivity

We provide flexible integrations across different ecosystems, so Compex works out-of-the-box with the tools you rely on every day, including:

  • Authentic4D: Independently reviews medical images
  • MerusCase: Powering legal practices
  • SmartAdvocate: Legal case management software
  • Advoc8se: Bridging the gap between complex legal needs and innovative technological solutions
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Cybersecurity

Compex maintains a formal, risk-based security and privacy program to protect sensitive legal and medical information with robust controls and independent audits.

  • Annual SOC 2 Type II audit by an independent third party
  • Encryption in transit and at rest for sensitive data
  • Least-privilege access controls and strong multi-factor authentication  
  • Privileged access is restricted and monitored 
  • Centralized security logging, monitoring, and incident response   
  • Routine vulnerability scanning and independent penetration testing

Disaster Recovery

Advanced procedures and systems reduce the risk of data loss and minimize downtime 

  • Geographically resilient recovery capabilities
  • Regular backup and restoration testing
  • Documented business continuity and disaster recovery plans exercised annually

Infrastructure

Our data center technologies and procedures provide high availability and disaster recovery 

  • Redundant infrastructure and network boundary protections 
  • 24x7 monitoring and alerting 
  • Segmentation and controlled administrative access 

Privacy

Compex does not sell client data. Your information is used solely to deliver our services and fulfill legal and compliance obligations.

Ready to learn more?

Schedule a demo with a knowledgeable team member