About Compex

Medical records are what we know best.

Since 1972, Compex has helped claims and legal professionals navigate one of the most complex parts of their work: getting the records they need. What began as a California record retrieval company has grown into a nationwide partner supporting claims and legal teams across the country.

Today, Compex combines deep medical records expertise, nationwide operations and intelligent technology to help our clients not only get the records — but understand what’s inside them.

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Built on experience. Driven by what’s next.

The medical record has changed. So have we.

When Compex began in 1972, record retrieval was largely a manual, paper-based process. As our clients’ needs changed, we changed with them — expanding nationally, digitizing and automating retrieval workflows, creating connected client experiences and continually finding ways to reduce the administrative burden surrounding medical records.

Today, that evolution continues with Asabell™ and medical records intelligence.

The technology has changed dramatically. Our purpose hasn’t: make the work around medical records easier.

A national firm with local expertise

Headquartered in Torrance, California. Serving clients nationwide.

Corporate headquarters

Los Angeles

325 Maple Avenue
Torrance, CA 90503

California

Sacramento

1816 Tribute Road, Suite 100
Sacramento, CA 95815

Illinois

Chicago

15 Spinning Wheel Road, Suite 400
Hinsdale, IL 60521

Washington

Seattle

16400 Southcenter Pkwy., Suite 201
Tukwila, WA 98188

Pennsylvania

Philadelphia

1601 Walnut Street, Suite 620
Philadelphia, PA 19102

Texas

San Antonio

3201 Cherry Ridge, Suite B207
San Antonio, TX 78230

Florida

Tampa

2202 N. Westshore Blvd., Suite 282
Tampa, FL 33607

Our story

How Compex got here.

1972

Compex is founded in the Los Angeles area, helping law firms manage record retrieval.

1990s

As Compex expands its work with insurance carriers, new service and pricing models help organizations manage record retrieval at greater scale.

2002

Compex launches an online portal and document management system, helping move record retrieval toward a more digital future.

2012

Compex expands its nationwide capabilities, supporting customers across the United States.

2016

New technology strengthens connectivity with records custodians, helping improve communication throughout the retrieval process.

TODAY

Compex combines nationwide record retrieval, connected technology, automation and medical records intelligence to support the record from request to insight.

WHAT’S NEXT

We continue investing in technology and intelligence designed to make complex medical information easier to obtain, understand and use.

The experience behind the technology

Technology is powerful. Domain expertise makes it useful.

Medical record retrieval looks simple until you try to do it at scale.

Navigating that complexity has given Compex deep knowledge of the people, processes and requirements behind the medical record. That experience informs the technology we build and the way we serve our clients.

Because the best technology doesn’t ignore complexity. It understands it.

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Different jurisdictions.

Different providers.

Different requirements.

Different workflows.

Countless exceptions.

Nationwide reach

National capabilities. Local knowledge.

Compex supports record retrieval across all 50 states, combining national scale with deep knowledge of the requirements that affect how records are obtained. Our nationwide operations give claims and legal teams one partner for record retrieval across jurisdictions, providers and matters.

50+

Years

Medical records expertise

States

Nationwide capabilities

5,000+

Law firms

Serving legal teams nationwide

350+

Insurance carriers

Supporting claims organizations across the country

What we believe

How we work matters.

Our values guide how we serve our clients, work with one another and continue building what comes next.

01

Exceptionality

We strive to deliver exceptional experiences for our clients and one another.

02

Performance

We set ambitious goals, take ownership and continuously look for ways to improve.

03

Integrity

We do the right thing, keep our commitments and operate with respect and transparency.

04

Curiosity

We ask why, challenge the status quo and keep learning, because better ways of working are always possible.

Built around our clients

Innovation starts with listening.

Some of the most important advances at Compex began with a client problem: make ordering easier, reduce manual follow-up, improve visibility, move information more efficiently and make lengthy medical records easier to understand.

Those challenges continue to shape how Compex evolves.

We listen to the people doing the work, understand where friction exists and bring together our experience, people and technology to find a better way.

From record retrieval to medical records intelligence

The next chapter of Compex.

Compex has always helped clients get the medical records they need. Now we’re helping them understand those records, too.

Asabell represents the next evolution of our medical records expertise, applying intelligent technology to help claims and legal teams turn complex medical information into clearer, actionable insight.

It’s not a departure from what Compex does best. It’s an extension of it.

Meet Asabell™

Our leadership

Experience across the business.

Compex is led by a team focused on combining deep industry expertise with technology, operational excellence and a commitment to the client experience.

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Join Compex

Help us build what comes next.

Explore opportunities to join a team that values performance, integrity, curiosity and exceptional work.

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Built on medical records expertise. Evolving for what clients need now.

See how Compex brings nationwide capabilities, intelligent technology and experienced people together around the medical record.

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