Compex helps claims teams identify and retrieve relevant information, organize complex medical-record files, coordinate independent medical examinations, and support depositions. With connected services and experienced support, your team can spend less time managing separate processes and more time focused on the claim.
Support where your claims team needs it.
Record Retrieval
Obtain medical records from providers and custodians across the country, with greater visibility from request through delivery. Compex manages provider outreach, authorization requirements, follow-up, quality review, and secure delivery.
Medical Canvassing
Identify potential treatment sources beyond the providers already known. Medical, pharmacy, and specialty canvasses can help uncover additional providers and facilities that may warrant further investigation or record retrieval.
Social Media Canvassing
Identify potentially relevant public social media activity through a documented, repeatable process designed to support claim investigation and case strategy.
IME Delivery
Coordinate independent medical examinations with support across scheduling, provider selection, records, communications, and related logistics—helping keep the process organized and moving forward.
Court Reporting
Coordinate remote and in-person depositions through the same trusted partner. Compex can arrange court reporters, videographers, interpreters, conference rooms, real-time reporting, and other deposition support.
Fewer handoffs. A more connected workflow.
Claims often require multiple services, systems, and vendors. Compex brings medical-record expertise, technology, and professional support together to help claims teams:
Gain greater visibility across critical workflows
Reduce the burden of coordinating multiple service providers
Turn complex medical records into more usable information
Verify important findings against the source record
Access additional support as a claim progresses
